Audience: Everyone who works with other
people
Goal: Participants develop more effective
communication skills as both speakers and listeners.
Description: The main cause of problems
and contention -- both at work and at home -- comes from faulty
or incomplete communication. We think that we've communicated
effectively, only to find out that what we thought we said wasn't
what the other person got hold of at all.
Did you know that words make up only 7% of our communication?
The other 93% is non-verbal. This includes physiology -- body
posture and gestures -- and vocal qualities like tone, timbre
and volume. Wouldn't it be helpful to see how this other 93% really
works and get a feel for what a difference using your physiology
and voice purposefully makes?
Outcomes:
. |
Increase the level of understanding you reach with others |
. |
Develop flexibility and clarity in your language |
. |
Gain insight into the way others think and react |
. |
Notice your habitual speech patterns and choose when to
use them |
. |
Recognize and tap into non-verbal communication |
. |
Learn to develop rapport with others within seconds |
. |
Align your words, voice and physiology for powerful communication |